For patients

First visit

How to prepare, what happens during the consultation and what you receive afterwards.

A hand taking notes in a notebook on a white desk

The consultation

  1. 0–15 min

    History

    When the shedding started, illnesses, medicines and supplements, diet, hair care, family history.

  2. 15–30 min

    Examination

    We examine the scalp and hair, do a pull test and assess density.

  3. 30–45 min

    Trichoscopy

    A magnified examination of the scalp, with photos saved to your medical records.

  4. 45–60 min

    Plan

    We discuss the findings, any tests needed, recommendations and — where indicated — a prescription.

A follow-up visit usually after 3–4 months — that is how long it takes for changes in the hair cycle to show on trichoscopy.

What to bring

  • an identity document (details for your medical records),
  • test results from the last 6 months, if you have them — on paper or on your phone,
  • a list of medicines and supplements you take, with doses,
  • records of any previous treatment of your scalp or hair,
  • if you have them — photos of your hair from a few months or years ago, for comparison.

Before trichoscopy

  • wash your hair a day or two before the visit, not on the day,
  • do not use hairspray, mousse or oils on the day of the visit,
  • if possible, do not dye your hair in the 2 weeks before,
  • do not stop any treatment without asking the doctor who prescribed it.

If you cannot follow one of these, come anyway and tell us at the start of the visit.

After the visit

Written recommendations

Diagnosis or suspected diagnosis, plan for tests and treatment, and the follow-up date.

E-referral or test order

If laboratory tests are needed.

E-prescription

If medication is indicated. You get the code by text message or on your Internet Patient Account.

Trichoscopy photos

They are part of your medical records; you can ask for a copy.

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